Alicia serves as an Executive Assistant and Senior Project Coordinator, supporting executive leadership and helping drive operational excellence across the firm. Known for her organizational expertise, proactive communication style, and ability to manage complex initiatives with precision, Alicia plays a key role in ensuring seamless execution across internal operations and client engagements.

Prior to joining Pinnacle, Alicia built a strong foundation in executive support, project coordination, and relationship management within fast-paced professional services environments. She began her career with Marsh McLennan and Hewitt Associates, where she developed relationships that led to subsequent roles supporting general industry clients in benefits administration and human resources/talent development. Through those experiences, she ultimately discovered her passion for the executive search industry.

Dedicated to supporting the firm’s mission of delivering exceptional client experiences and building lasting relationships, Alicia takes pride in helping teams operate efficiently while contributing to the culture of professionalism, responsiveness, and integrity that defines the Pinnacle brand.